Refund policy
At Rasbeauty Roses, we take pride in creating handmade, sustainable, and long-lasting jewelry. Your satisfaction is very important to us.
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible for a return:
The item must be unused, unworn, and in its original condition
The item must be returned in the original packaging
You must provide proof of purchase
Non-Returnable Items
Because our jewelry is handmade, the following items cannot be returned:
Custom or personalized pieces
Items marked as final sale
Damaged or Incorrect Items
Please inspect your order when you receive it. If your item arrives damaged, defective, or you received the wrong item, contact us within 48 hours of delivery so we can evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we will notify you if the refund is approved. If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note:
Shipping costs are non-refundable
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
How to Start a Return
To request a return, please contact us with your order number and reason for return.
We appreciate your support of handmade small business and thank you for choosing Rasbeauty Roses.